Products ordered by customers will be delivered by "Yu-Pack".
ゆうパックの配送伝票番号は、商品発送時にお送りするメールにてご確認いただけますので、日本郵便の個別番号検索システムより発送状況をご確認ください。
*You cannot specify the shipping company.
*We do not accept requests for delivery to delivery boxes.
If you have any inquiries regarding changes to delivery instructions or delivery addresses after the product has been shipped, or if the product has not arrived by the specified time, we apologize for the inconvenience, but please check your shipping slip number and contact us directly using the details below.
Japan Post Inquiry
フリーダイヤル:0120-23-2886(固定電話から) / 0570-046-666(携帯電話から)
Business hours: Weekdays 8:00am - 9:00pm / Saturdays, Sundays and holidays 9:00am - 9:00pm
*If for some reason we are unable to ship the product from our warehouse as scheduled, or if we have to put the delivery on hold or cancel it, our Customer Support Center will contact you.