Order details cannot be changed after the order has been completed. Please be sure to check the size, color, price, quantity, delivery address, registered email address, etc. before completing your order.
To cancel your order, please check "My Account Cancellation" and carry out the cancellation procedure yourself.
*Cancellation is possible only on the day of ordering.If the payment amount exceeds 100,000 yen (tax included), the refund amount will be deducted from the card fee (3.6%).Please note that this will be the case.

When you receive the product, please be sure to check that there are no defects in the product and that the product you received is the same as what you ordered.
*Please note that we cannot handle any requests for products that have been received more than 8 days ago.

The "cooling off" system applies to door-to-door sales. The cooling off period is not mandatory for mail order sales.
Please note that as our online shopping service is a mail order service accessed by customers, the cooling-off period does not apply.