Thank you very much for your continued patronage of Chiyono Anne.

新型コロナウィルスの感染拡大の影響によるここ数日の急激な感染者数増加と、政府より近日中に発表が予定されております「緊急事態宣言」報道を受け、誠に遺憾ではございますが、明日より5月いっぱいまでのアトリエご予約を延期、またはキャンセルとさせていただく決断に至りました。

アトリエの再開は6月以降を目処に考えおりますが、状況によっては6月以降も延長してクローズとなる可能性もございます。
6月以降でご予約を取られる場合は、延期、またはキャンセルになる可能性がある点をご了承いただきお申し込みくださいますよう、お願いいたします。
今後の予定につきましては、状況を慎重に判断しながら弊社HP、またはInstagramにて随時お知らせして参ります。

このような不測の事態となり大変残念ではございますが、
何よりも、ご来店いただく皆様、
そして全スタッフの安全を第一に考慮し、
このような決定とさせていただきました。

We apologize for any inconvenience or trouble this may cause.
皆様のご理解とご協力のほど、何卒よろしくお願いいたします。

Thank you very much for your continued patronage of Chiyono Anne.
Due to the impact of the new coronavirus, which has been confirmed to be infected worldwide,
Following the request for self-restraint announced by the Tokyo Metropolitan Government recently,
We are taking the following measures to ensure that our customers can receive our services with peace of mind.
Additionally, in consideration of the safety of our studio staff, we have decided to change our production structure and schedule.
We apologize for any inconvenience or trouble this may cause.
We appreciate your understanding and cooperation.
 
◆About booking an atelier fitting or consultation
At the time of your atelier fitting consultation or collection,
We are taking thorough measures to prevent infection as follows:
Please make your decision to visit our store based on your own judgment.
In addition, if you have symptoms such as fever or feeling unwell, or have traveled abroad within the past two weeks, we ask that you cancel or postpone your reservation.
If you wish to cancel, please let us know at least 2 days before your reservation.
 
[Infection prevention measures for atelier staff and within the atelier]
・Please wear a mask when commuting and in the studio.
・When you arrive at the studio, wash your hands and gargle first.
・Ventilate the room by opening windows, etc.
・Frequently disinfect frequently touched tools, doorknobs, and other frequently touched areas and objects.
- Providing disinfectant for staff, customers and visitors
・Consider the distance during customer service (especially during fittings)
・We source fabrics that meet the safety standards of the British and French governments.
 
◆About orders
Due to changes in production systems and schedules, there may be a delay in delivery of some products by several weeks. Thank you for your understanding and patience.
While closely monitoring the impact of the new coronavirus infection,
All of our staff will work together to deliver your order as quickly as possible.
 
In addition, depending on the situation, there may be delays or changes to the content (such as postponement or cancellation of studio reservations) in the future.
We apologize for any inconvenience this may cause and appreciate your understanding.
 
If you have any other questions or concerns, please feel free to let us know.
 
Thank you very much for your cooperation.
Anne Chiyono

We are pleased to inform you that our atelier has moved.
Please note that the atelier address will only be sent to those who have booked a consultation fitting.
If you would like a consultation fitting,HerePlease apply from here.

Information on new atelier
・7 minutes walk from Yoyogi Park Station and Yoyogi Hachiman Station
・7 minutes walk from Yoyogi Kamizonocho bus stop
・1 minute walk from Yoyogi Park parking lot

Today, January 22nd, we started accepting reservations for consultation fittings starting in February.
Space is limited, so please make your reservation early if you are interested.

To all our customers who always support Chiyono Anne

We would like to express our sincere gratitude for your continued patronage.

We apologize for the inconvenience, but Chiyono Anne will be closed for the New Year holidays from Saturday, December 28, 2019 to Sunday, January 5, 2020.

During the periodE-commerce websiteYou can still shop online, but product shipments and inquiries will only be handled after the holiday on Monday, January 6th.

We kindly ask for your understanding.

We hope for your continued patronage next year.

This is my end of year greeting.

I hope you all have a happy new year.

Happy Holidays!

December 27, 2019

Anne Chiyono

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About Alterations

Membership Status Repair details postage
(Only if mailing is required)
Royal
  • Six free alterations to improve the fit of your lingerie
  • Four free alterations to improve the fit of your clothing
  • Free replacement of parts due to deterioration over time
Our responsibility
Gold
  • Free bra underwire and strap adjustments
  • Free replacement of parts due to deterioration over time
  • Free alterations to improve the fit of shorts within one month of delivery
  • Free alterations to improve the fit of clothing within one month of delivery
Customer's responsibility
Silver
  • Free bra underwire and strap adjustments
  • Free replacement of parts due to deterioration over time
  • Free alterations to improve the fit of shorts within one month of delivery
Customer's responsibility
Bronze
  • Free bra underlay and strap adjustments for orders placed within one month of delivery
Customer's responsibility